We started using our LG TV in 2020, and now there are two visible lines across the bottom of the screen. When I contacted customer service, they informed me that it’s a panel issue requiring a full replacement, as the part cannot be repaired.
I cannot accept a critical failure on a product expected to last at least 10 years, especially right after the warranty period ended. Everyone knows repaired devices rarely function as well as the original.
I refuse to accept a repair and demand either a replacement or a full resolution for this issue. If this matter is not resolved promptly, I will escalate my complaint to the relevant authorities and pursue legal action.
I purchased an LG TV on October 6, 2022, and after just one year (October 2023), the screen developed long green vertical lines and stopped working. Since it was still under warranty, LG replaced the panel, confirming that the issue was not caused by user error. Now, just a few months after the war...
I purchased an LG OLED TV believing in the brand’s promise of high quality and long-term performance. Unfortunately, just after three years of use, the screen began showing horizontal and vertical lines that wouldn’t disappear. I performed the pixel cleaning feature multiple times, hoping it would h...
I purchased an LG TV one year ago, and now the screen has developed severe burn-in, making it unusable. When I contacted LG’s authorized service, they took the TV for inspection and repair, but they refused to replace it, despite this being a clear manufacturing defect. I have owned other TVs from ...
We purchased our LG brand LG50QNED7S6QA 50" 127 cm QNED television on April 11, 2023. Today, while watching TV, green colors and lines suddenly appeared on the screen. I immediately called LG customer service, and they told me the device is no longer under warranty because it has been more than two ...
I purchased an LG 50UP77006LB UHD-LCD TV from MediaMarkt on March 30, 2022, and it is still covered under an extended warranty. My warranty period has one month left, yet when I contacted LG support, they confirmed that the TV has a panel failure but refused to offer any repair or assistance. This ...
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