1
Elif is completely dissatisfied with the result

Lenovo Thinkbook Screen Automatically Turns On/Off, No Repair Offered

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July 13, 2023 10:40 am
35

My Lenovo Thinkbook computer broke down by itself, when it started, the screen sometimes turns on and sometimes does not turn on, many features such as wifi bluetooth fingerprint reader disappeared, I sent it to the service and they said that there was a motherboard failure, a new motherboard was ordered, but they said that the new motherboard was also defective, a new motherboard was ordered, How can the ordered part be defective? Obviously, this computer is broken, it doesn't run any motherboard. When I requested a replacement with a new computer, they said they could only replace it for the first six months. As long as it is under warranty, this computer has to be replaced if it cannot be repaired. My profession is connected to the computer and due to a problem caused by the computer's own system, I have not been able to work for weeks and I am experiencing financial loss. If I don't receive an exchange or refund, I will initiate a legal action.

July 13, 2023 11:20 am (40 minutes after complaint)

Dear Customer, Thank you for sharing your experiences and opinions regarding Lenovo products and services. Your customer advisor will contact you via phone or email as soon as possible to assist you with the complaint you mentioned on the sikayetvar.com platform. Best regards, Lenovo Turkey

July 13, 2023 11:22 am
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