Unfortunately, LCW’s quality has really gone downhill. I recently bought a tracksuit for my son, washed it once, and as soon as I was about to have him wear it, I noticed a huge tear! Am I supposed to deal with repairs now? Their socks and pants are also extremely low quality—socks feel like they’re made for single use. This is not what I expected from LCW, and the prices are not even affordable anymore. It's really disappointing.
Here is the translation of the text from Turkish to English:
"You buy a product, an important delivery message comes saying it will arrive all day, so you wait at home thinking an important product will arrive, and you don't prepare because you think it will come anyway. The result is: at 6 in the evening, 'we apologize for the delay.' Is this it? My waiting all day has no importance, my inconvenience doesn't matter at all. You can't get the product without paying, it won't be delivered if you're not at home, but what you experience doesn't matter, the customer can be inconvenienced."
Due to the poor quality and manufacturing defect of an LCW sports shoe, the sole came off and caused my child to fall and get injured. We had only used the shoes for a short time and under normal conditions, so this kind of failure is unacceptable. It could have ended much worse. I trusted LCW as a ...
I have been a loyal Lacoste customer for over 15 years, but the quality of their products has significantly declined in the past two years. I purchased a jacket and noticed the fabric on the sleeves started to wear out after just 3–4 months of use. I returned it, paid extra for an upgrade, and encou...
I placed an order through the LCW mobile app for 10 items, but the experience has been a complete letdown. One item arrived torn and stained, and another – a pair of shoes for my 5-year-old son – didn’t arrive at all. I’ve been trying to reach out since noon, sending emails that won’t go through, an...
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