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LCW Sports Shoe Sole Came Off and My Child Got Injured

July 17, 2025 10:20 PM61

Due to the poor quality and manufacturing defect of an LCW sports shoe, the sole came off and caused my child to fall and get injured. We had only used the shoes for a short time and under normal conditions, so this kind of failure is unacceptable. It could have ended much worse. I trusted LCW as a family-friendly brand, but this experience has completely shaken my confidence. Such negligence from LCW can seriously harm people's health. The brand has proven to be unreliable and lacks proper oversight when it comes to production flaws. A sports shoe with a detached sole can result in permanent injury or even death.

July 21, 2025 7:00 PM (3 days after complaint)

Dear Customer, We have taken the issue you conveyed into consideration. Thank you for your understanding. For detailed information about the processing of your personal data, you can review our disclosure statement. You can send us all your suggestions and feedback through our contact channels below. LC Waikiki Team lcw.com

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