I booked a round-trip ticket from Cologne to Istanbul for August 17 through Lastminute.com and paid extra for a 20kg checked bag. However, at check-in, I was told that my cabin bag was not included, and they demanded an additional €50 for it! Why wasn’t this clearly stated during booking?
I paid for my luggage in advance, yet I was forced to pay even more at the airport. This is misleading and unfair! From now on, I will only book directly through the airline’s website to avoid these hidden charges. Lastminute.com, you need to be transparent about baggage policies! I demand a refund for the extra fee I was charged!
I purchased a flight ticket from Trip.com, paying extra for 20kg checked baggage plus a cabin bag. However, after receiving my ticket, it showed only cabin baggage included. When I contacted the airline, they confirmed that my ticket does not include checked baggage, even though I paid for it throug...
I purchased Flex tickets for my parents to travel from Antalya to the Netherlands with Corendon Airlines. Flex tickets include an 8kg cabin bag allowance and 20kg checked luggage, but the airline denied the cabin bag allowance, claiming it wasn’t included. To make matters worse, they charged an addi...
On June 12, 2025, I booked Pegasus flights PC2243 (BJY–SAW) and PC1213 (SAW–BGY) with a connecting layover in Istanbul. During the booking, I paid extra for both 20 kg of checked luggage and cabin baggage. My carry-on backpack and cabin-sized suitcase complied with the airline's weight and size limi...
I purchased a flight ticket from O Biletten for Corendon Airlines, but I mistakenly selected carry-on baggage only instead of a ticket with checked baggage. When I contacted them to change my ticket to one that included checked baggage, I was told that my 9,497₺ ticket was non-refundable and non-cha...
I purchased 54 kg of baggage through the app and paid £141. At the airport, they told me I only had 20 kg. I called customer service to explain the situation. I stated that everything was recorded and that £141 would not be charged for just 20 kg of baggage. They told me that the price was quoted fo...
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