I purchased a flight ticket from Trip.com, paying extra for 20kg checked baggage plus a cabin bag. However, after receiving my ticket, it showed only cabin baggage included. When I contacted the airline, they confirmed that my ticket does not include checked baggage, even though I paid for it through Trip.com.
My flight is a round trip with layovers, meaning I will have to pay additional baggage fees at each leg of the journey. If Trip.com charges for baggage upfront, why is it not reflected in my ticket? This is misleading, and I demand an immediate resolution and a refund for the baggage fee I was wrongfully charged.
I booked a round-trip ticket from Cologne to Istanbul for August 17 through Lastminute.com and paid extra for a 20kg checked bag. However, at check-in, I was told that my cabin bag was not included, and they demanded an additional €50 for it! Why wasn’t this clearly stated during booking? I paid fo...
I purchased a ticket through the Trip.com app and later changed the date of my flight. During the final step of the process, the system canceled the original ticket while charging me, yet the 10 kg extra baggage I had paid for was not carried over to my rescheduled ticket. This has caused significan...
I purchased a ticket through Mytrip for my friend abroad, clearly expecting it to include 40kg baggage allowance. However, when I checked the airline’s website, the ticket showed only hand luggage. I immediately contacted Mytrip call center and spent days trying to get this corrected. Eventually, s...
I purchased extra baggage for my upcoming flight through Trip.com, and the payment was immediately charged to my credit card. However, almost a full d...
I booked a Paris to Barcelona flight through MyTrip for July 10, and I deeply regret it. Before finalizing the purchase, the platform clearly displayed that I was entitled to bring 1 piece of 10kg luggage. This baggage allowance was one of the reasons I chose that particular fare. However, once the ...
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