If you paid through Lastminute.com and found secret fees, you can get your money back by following these steps:
• Get proof that the wrong amount was charged: keep the original booking confirmation with the agreed-upon price, pictures of the payment process, and the final bill that shows the extra amount.
• Use your account to make a claim: Go to https://www.lastminute.com/mybookings, choose the buy you want to dispute, and then use the "Claim incorrect charges" option while including all the proof you have.
• Email: Tell [email protected] what's wrong and include proof in your message.
❗ Make a report on Xolvie if Lastminute.com doesn't give you back the extra money they charged you.
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I booked a round-trip ticket from Cologne to Istanbul for August 17 through Lastminute.com and paid extra for a 20kg checked bag. However, at check-in, I was told that my cabin bag was not included, and they demanded an additional €50 for it! Why wasn’t this clearly stated during booking? I paid fo...