Lastminute.com charged hidden extra fees at checkout — how can I get that amount back?

Xolvie
Xolvie Resolution Specialist August 05, 2025 8:06 pm

If you paid through Lastminute.com and found secret fees, you can get your money back by following these steps:

• Get proof that the wrong amount was charged: keep the original booking confirmation with the agreed-upon price, pictures of the payment process, and the final bill that shows the extra amount.

• Use your account to make a claim: Go to https://www.lastminute.com/mybookings, choose the buy you want to dispute, and then use the "Claim incorrect charges" option while including all the proof you have.

• Email: Tell [email protected] what's wrong and include proof in your message.

❗ Make a report on Xolvie if Lastminute.com doesn't give you back the extra money they charged you.

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