I purchased La Roche-Posay Effaclar Micro-Peeling Purifying Gel after reading many reviews and doing research to help reduce my occasional acne problems. I bought the product on December 29, 2025, from an authorized La Roche-Posay seller on Trendyol. However, within a few days of starting to use it, my face developed a severe, almost “map-like” appearance, with a significant increase in acne. The breakouts became painful and itchy. I do have acne-prone skin from time to time, but my condition clearly worsened after using this product.
Because of this situation, I have been negatively affected both physically and emotionally. People around me constantly ask about my face, and as a 27-year-old mother of two, I feel extremely uncomfortable and self-conscious. I’ve even started avoiding my children’s school events, and my social and daily life have been seriously impacted.
Following my complaint, I visited a doctor on February 23. The doctor said that this product might have been too harsh for my skin and advised me to stop using it. I was prescribed Monodox and Benzoxin for treatment, which I am currently using. I am still experiencing discomfort due to the condition caused on my skin.
I contacted Trendyol customer support and requested a return. I have already shipped the product back, but the review process has not yet started. My Trendyol order number is 10833778825.
I request that the negative effects caused by this product on my skin be taken seriously, that a thorough investigation be conducted, and that my return process be completed quickly and smoothly. I also request any possible support from the brand to help restore my skin to its previous condition.
I previously used La Roche-Posay’s toner without any issues, and trusting the brand, I purchased the Effaclar facial cleansing gel. I have been using the product on its own for about 3–4 weeks, without combining it with anything else. However, my skin has developed severe breakouts and has worsened ...
I purchased the La Roche-Posay Effaclar Facial Cleansing Gel through Trendyol and received it on September 5. I used the product in Gaziantep, once a day for about 15 days as directed. However, after consistent use, I developed severe acne breakouts and redness all over my face. These side effects w...
I purchased La Roche-Posay Effaclar Serum through Trendyol (#10060947425). After applying it for the first time, I experienced a severe reaction within about thirty minutes — my skin developed what felt and looked like a burn. I have never had such a reaction to skincare products before, and this wa...
About three months ago, I purchased the La Roche-Posay Effaclar Cleansing Gel upon my pharmacist’s recommendation, who said it was suitable for my skin type. I used the product exactly as instructed — applying it every night before bed by lathering it with wet hands to cleanse my face, followed by m...
About three days ago, I purchased La Roche-Posay Effaclar Duo+M and Effaclar Cleansing Gel from a local pharmacy based on my doctor’s recommendation. I started using both products immediately. While I didn’t experience any issues after the first use, during the last two applications I developed seve...
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