5
Öykü is very satisfied with the result
Resolved

La Roche-Posay C12 Serum Caused Severe Redness and Irritation on Sensitive Skin

La Roche-Posay C12 Serum Caused Severe Redness and Irritation on Sensitive Skin
La Roche-Posay C12 Serum Caused Severe Redness and Irritation on Sensitive Skin
profile
February 11, 2025 1:46 am
3
Öykü's Thank You Message
“I especially thank Ms. Kevser for her constructive attitude. The advantage of using a quality brand is that if you encounter a problem and you are right, they stand behind the product and refund your money.”

I purchased La Roche-Posay C12 Serum specifically because it was advertised as suitable for sensitive skin. My skin is normally problem-free, just naturally sensitive, and at 45 years old, I wanted to take extra care in protecting it. However, this product completely ruined my skin.

The moment I applied it, my face turned bright red, and I developed small, raised bumps all over. I trusted the product based on the false claim that it is safe for sensitive skin, but that is clearly misleading information. If this product can cause such severe reactions, it should come with a warning.

I demand a full refund as this was not a cheap purchase. It is unacceptable for a skincare brand to make claims that mislead customers, especially those looking for gentle and safe options. I expect immediate action from La Roche-Posay.

Öykü
Öykü
February 17, 2025 1:13 pm

I especially thank Ms. Kevser for her constructive attitude. The advantage of using a quality brand is that if you encounter a problem and you are right, they stand behind the product and refund your money.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

La Roche-Posay Hyalu B5 Serum Caused Severe Allergic Reaction

profile
December 09, 2024 4:41 am
35
La Roche-Posay Hyalu B5 Serum Caused Severe Allergic Reaction
La Roche-Posay Hyalu B5 Serum Caused Severe Allergic Reaction

My La Roche-Posay Pigment Control Serum Ruined My Skin

profile
June 11, 2025 7:31 pm
1
My La Roche-Posay Pigment Control Serum Ruined My Skin
Report a Similar Issue