I Suspect Fake La Roche Posay Sunscreen from Pharmy Seller on Trendyol

On August 9, I ordered three La Roche Posay sunscreens (Fluide Invisible and Anti-Fark Sports Fluid) from the seller Pharmy via Trendyol. My order number was 10417316006, and I paid ₺805 by credit card. When the products arrived, I immediately noticed several suspicious details. First, the package was shipped under a private individual’s name, not the seller’s company name. Authentic cosmetics from major brands like La Roche Posay are normally sent with the company name clearly visible on the shipping label, which made me question the authenticity right away.

The creams themselves also seemed abnormal. Their texture was dry, and the formula had a greenish tint, unlike any La Roche Posay sunscreen I have used before. I have been a loyal user of this brand for years and never encountered such qualities. After applying the product near my eyes, I experienced burning and discomfort throughout the day, which has never happened with genuine La Roche Posay sunscreens.

I have already reported the issue on Trendyol and created a return code, but I have not yet received any resolution. I strongly suspect these products may be counterfeit. I demand that Trendyol and the seller verify the authenticity of the sunscreens, issue a refund if they are proven fake, and take stronger measures to prevent suspicious sellers from distributing potentially unsafe cosmetics.