Unauthorized Transactions Made With My Kuveyt Türk Credit Card Without Notice

Since around 2:00 PM on April 25, the purchases made with my Kuveyt Türk credit card have been made without my knowledge. Normally, purchases cannot be made without an approval code, yet I received no notification. No alerts were sent for the transactions made at 2:39 PM and 5:41 PM either. If I had been immediately notified during the overseas transactions, I would have canceled them. However, I was only informed hours later, at 12:39 AM, and even then, only about small transactions. The bank, which sent a notification in the middle of the night, failed to inform me about purchases totaling ₺19,400 and $69.99. When I requested a cancellation through the customer representative, they said they were handling the new card delivery address and did not process the cancellation, causing further delay and allowing the transactions to go through. None of the transactions made after 2:39 PM on April 25 belong to me. I am requesting that these transactions be canceled and investigated. I am also requesting verification through the tablet, phone, and IP addresses I use. After the card was canceled, no further attempts were made, and the customer representative confirmed this. I have filed complaints with the cyber crimes unit and the bank. I urgently request that the necessary action be taken and that the last five transactions be canceled.