I'm encountering a major issue with Kuveyt Türk Bank when attempting to withdraw physical gold from my gram gold account. I'm told that no branch has gold available, and if I wait for one and a half months, I might be able to withdraw once the branch receives gold. In branches, there's a list of names of those wanting to withdraw physical gold, creating a waiting line with no clear withdrawal date provided. Essentially, I can't withdraw physical gold from my gold account whenever I want. Instead, I'm asked to convert my gold into Turkish Lira at a significantly lower market rate. Kuveyt Türk Bank is failing to deliver on its promises. When opening the gold account, I was assured I could withdraw if I provided a one-day notice. Sadly, this hasn't been the case, and it's disheartening not to be able to obtain something I'm supposed to own due to your shortcomings.
I have a gold account with Kuveyt Turk Bank. When I started the account, I was informed that I could withdraw physical gold. They stated I may pick it up from the bank with advance notice, often within 1-2 business days. On April 15, 2024, I tried calling the Kuveyt Turk Balgat branch many times but...
I've been a loyal customer of Kuveyt Türk Bank for years, with a gold account. Currently, I've been experiencing delays at the Kaynarca branch for the past two weeks when attempting to withdraw my gold in person. They always come up with excuses like "it hasn't arrived from headquarters" or "it's no...
Kuveyt Türk charges a 4 percent fee when withdrawing physical gold. I currently have around 50 grams of gold in my account, and when I attempt to withdraw it physically, a fee of approximately ₺6000 is applied. The exchange rate is also set in a way that the difference between the buying and selling...
I recently had a really annoying problem with the mobile and internet services of Kuveyt Türk Bank. You cannot transfer funds from a gold account to another bank's gold account. You can only make transfers at the bank branch until 3:00 PM on weekdays. So, if you're working from 8:00 AM to 4:30 PM an...
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