I recently placed an order via the Getir app and was promised delivery within 60 minutes, but alas, nothing was delivered. I find it outrageous that KFC refused to return my money, despite them offering a guaranteed delivery time. So, in desperation, I drove over to the Ispartakule branch of KFC – only to be told they had to bring it out from the back because it hadn't been delivered. To make matters worse, they had the audacity to suggest that I should go and pick it up myself! We were both starving and couldn't believe that we'd been treated so poorly – no wonder this chain's customer service is so renowned for its abysmal quality. It's no wonder their business is failing if this is their attitude towards people who've paid for orders which weren't fulfilled!
It has been 1.5 hours since I placed an order from KFC through Getir. I’m unable to reach Getir support, and KFC's own customer service isn’t responding either. The store isn't answering, and the order hasn’t even been marked for cancellation. Despite the delivery time being long past, the order sti...
I recently used the KFC Türkiye mobile app to place an order, but to my disappointment, it was never added to the system. My debit card was still charged, though. Unfortunately, KFC Turkey doesn't have customer service, so people like me have to go to external sites to make complaints. It's been a w...
I've placed orders on the KFC website multiple times, but unfortunately, they never arrived and I didn't receive any notification about it. Today, after enduring an agonizingly long wait of 1 hour and 40 minutes, I reached my breaking point and decided to give customer service a call. After waiting ...
I placed a click-and-collect order through the KFC app, but when I went to pick up the order, I found out that it didn't register in the system. However, I noticed that the payment was already deducted from my card. The sales representative informed us that there was nothing they could do and advise...
I had a really bad time with KFC not too long ago. On December 21, I tried to use their website to place an order for 130 TL. Even though the charge was made on my card, the order didn't go through. When I called customer service to tell them about the problem, they said they would refund my money w...
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