They took my money but didn't deliver, last night I tried to order something, paid for it, and then they said they couldn't deliver it like half an hour later. totally messed up. They said my order was being prepared and then just canceled it. So not cool. And on top of that, they haven't even given me my money back for the messed up delivery. those customer service reps are so unprofessional, their attitude is so disrespectful and aggressive, it's almost like they wanna fight. It just makes everything even worse. why treat customers like that? don't you want more business?? If I don't see the payment in my account today, I might have to sue KFC. We can't let this slide. Also, I swear I'm never going to KFC again after this.
I placed an order with KFC (Order No: KFCM9591209841) at 6:27 PM, and despite waiting for 120 minutes, my order never arrived. To make matters worse, at 8:18 PM, KFC canceled the order, but their system falsely shows the cancellation time as 7:18 PM. Throughout this ordeal, I couldn’t reach a custo...
I placed an order which was canceled not once but twice, and when the order finally went through, it took a whopping 3.5 hours to arrive! During this time, we were constantly in touch with the customer service representatives who kept assuring us that the food was on its way. However, it never arriv...
I've placed orders on the KFC website multiple times, but unfortunately, they never arrived and I didn't receive any notification about it. Today, after enduring an agonizingly long wait of 1 hour and 40 minutes, I reached my breaking point and decided to give customer service a call. After waiting ...
On January 14, 2025, I placed an online order with KFC, which was immediately canceled with the message: “Due to a technical issue, your order could not be processed. Your payment will be refunded as soon as possible.” That was two months ago—and I’m still waiting for my money. I was told the refun...
I cannot believe how mediocre KFC Turkey has become. After placing an order using your most recent app version, I waited 40 minutes with my order status stuck at "Order Received," only to spend another 35 minutes waiting to speak with a customer service representative. Once connected, the representa...
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