Get ready, because I've got a story of major letdown and disbelief. last night at 9:44 PM, I was super hungry and ordered from your restaurant on Yemeksepeti. Can't wait to chow down! I had no idea that my hopes were about to be crushed. So, like, on May 30, 2023 at 12:45 am, my order got canceled out of nowhere because Yemeksepeti was being super inefficient. How did this even happen? It's so messed up. It's like, whoa. I hit up Yemeksepeti right away, telling them how bummed I was and chatting about maybe putting some consequences in place to avoid this kinda thing in the future. I really hope your international company has some solid solutions and effective sanctions to deal with these kinds of issues. Making sure your customers are happy and trust your brand is super important.
On April 24, 2023, at 18:38:19, I ordered from KFC via the Yemek Sepeti app, with order number 50704579. My promotional order was not delivered. Despite at least five attempts to call Yemek Sepeti customer support, they informed me that they were unable to contact KFC in any manner. How is it possib...
Hello, on Wednesday, September 6, 2023, at 5:23 PM, I placed a "get it and go" order for KFC at İzmir Gaziemir Optimum. However, the employees informed me that I had mistakenly ordered it for another KFC location in Gaziemir, despite choosing Optimum. I called your customer service for assistance, b...
On August 28, 2024, I placed a food order through Migros Yemek from Antares-KFC. I waited for nearly 2 hours, but the order was never delivered. Then, without warning or confirmation, the system suddenly marked the order as “delivered”—even though nothing ever arrived. I tried calling the KFC branc...
I placed an order through the KFC mobile app on June 17, 2023, at 3:00 PM. It was 4:40 PM, and my order had still not arrived. I checked the app, and to my surprise, it said the order had been delivered. Are you serious? How can you keep me waiting for hours and then mark it as delivered when it was...
I placed an order last night on November 22. When my order did not arrive after 1 hour, I called 444 3555 and inquired about my order, and I heard the message "Your order has arrived". I waited even longer, the whole family waited hungry all night, but he still didn't come. We sat down and made our ...
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