I bought a Karcher SE5 Upholstery and Carpet Cleaner on February 22, 2025, and it was defective right out of the box. From the very first moment I tried to use it after unboxing, the water spraying system was faulty. Instead of spraying water when I pressed the trigger, it just leaked directly out, and the upholstery cleaning attachment also failed to work correctly. This means the product is completely unfit for its intended purpose.
I sent the defective unit to technical service, and all they did was provide a temporary fix for the trigger. They did absolutely nothing to address the faulty upholstery cleaning attachment. When the product was returned to me, the same spraying defect reappeared after just a few uses.
My Karcher SE5 has been in a constant state of malfunction since the day I bought it, rendering it practically unusable. This clearly falls under the definition of a "defective product" as per Law No. 6502 on Consumer Protection. My trust in Karcher products is completely shattered; I was never provided with a functional, flawless product. While Karcher might appear good in advertisements, their service utterly fails to stand behind their products. Karcher, you need to replace my Karcher SE5 with a brand-new, fully functional unit immediately! This back-and-forth is unacceptable, and I demand a proper resolution for this defective product.
I purchased the Karcher SE 6100 Carpet and Upholstery Cleaning Machine on December 25, 2023, expecting high performance from a brand known for its reliability. Unfortunately, this product has been a complete letdown. Just 3–4 months after purchase, the machine developed a spraying malfunction. I con...
On September 20, 2025, I purchased a Karcher SE 3 Compact Home carpet and upholstery cleaning machine from Teknosa for approximately ₺12,000. To my disappointment, the product showed serious malfunctions on its first use. While testing the machine, the water spray trigger got stuck in the pressed p...
I bought the Karcher SE 6.100 carpet and upholstery cleaner in 2022, and when I used the nozzle for the first time, it sprayed detergent water all over the place. I sent it in under warranty, and they told me the nozzle's water spraying part was broken and wanted to charge me for repairs. I argued t...
Hello, I purchased a Karcher SC3 Deluxe steam cleaner and started having issues just one day after using it. The device showed a “filter error” warning, but it temporarily disappeared after unplugging and plugging it back in. I figured it was a minor glitch. However, less than a month later, the sam...
I bought a Karcher SC 3 Deluxe Textile steam cleaner from Amazon on April 8, 2025. The moment I used it for the very first time, it immediately flashed a red light error. This is completely unacceptable for a brand-new device! I promptly sent the unit to the service center, where they confirmed a f...
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