Hello, I purchased the Karcher SC 4 steam cleaner, but it is leaking steam from the gun and water from the tank. I have tried to contact Karcher customer service regarding these issues, but I haven't been able to reach them. Additionally, there is no authorized Karcher service center in Konya. I urgently need assistance with returning the product. I request that my issues with the product be resolved as soon as possible.
I bought the Karcher S4 EasyFix Steam Cleaner in December 2024 from Evkur, trusting the brand’s name and reputation. Unfortunately, that trust has completely backfired. I only used the device three times, and on May 31st — while cleaning my kitchen — it suddenly started leaking steam directly from t...
In May, I purchased a Karcher S2 series steam cleaner and paid ₺9,900 by credit card. I was only able to use the product twice; on the third use, the machine heated up but stopped producing steam. The store where I purchased it did not assist me and directed me to a service center in Ankara. After t...
I bought the Karcher SC3 Steam Cleaner just 4.5 months ago and was genuinely happy with it at first. It worked great for a while, and I used it regularly. But now, it’s suddenly giving me serious trouble. Despite having plenty of water in the tank, the red warning light comes on and says the water i...
I purchased a Karcher foldable water tank cleaning machine for my workplace, paying ₺5,700. Unfortunately, the device broke down after a very short period of use. I noticed that the water tank was leaking into the electrical system, which is a serious defect. On July 17, I sent the product to the of...
I purchased the Kärcher SC 3 steam cleaner on 07.12.2024, but I have never been able to use it properly. From the very first use, it worked for only 5 minutes before making a loud "pop" sound, after which no more steam came out. On January 7, I contacted customer service and sent the product to the...
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