Karcher Steam Cleaning Machine Easy Fix Floor Nozzle and Microfiber Cloth Order Incomplete
The steam cleaning machine Easy Fix floor nozzle apparatus and the easyfix microfiber cloth gift, which was a campaign gift in our order number 0084736495, which I bought from Karcher website online sales, were delivered late and incomplete due to the product cargo being sent to the wrong address. When I notified the call center, they said send an e-mail with the photo and we will get back to you on the same day, but they still haven't responded. When I contacted customer service again, I could not reach them. We cannot use the product because the main unit is missing, we demand that our grievance be resolved urgently.
Due to the high volume, we had quite a struggle, but with the support of the call center, my missing products were delivered. Thank you.
