Disappointing Karcher Glass Cleaner from Beymen: Seeking a Return

I bought a Karcher glass cleaning machine from Beymen's online store on October 26, 2023. When I first used it, the attachment came off even though I followed the right steps. As a result, it became loose and not securely attached to the window. It happened twice, which really bummed me out because I had such high expectations for this device and I spent a decent amount of money on it. I want a refund for the product. I don't want to use an exchange service. I want the people in charge to act quickly and get the necessary tasks done right away.

It's been several days since my complaint, and no one has responded yet.






