I ordered a pair of sneakers from the Lacoste website and had been waiting patiently for 8 days for a basic delivery update. When I finally called customer service, they told me—almost as if it were no big deal—that my order had been canceled because of information from their warehouse. The website still says my order is "being prepared," which is misleading, and I haven't gotten my money back yet. I didn't get any notice or explanation until I inquired, which made the whole thing more stressful than it needed to be. This isn't the first time I've had problems with their online service, and it's hard to trust the process when they don't tell me what's going on. I simply want my money returned and to know what's going to happen next.
I placed an order for a pair of shoes from the Lacoste website and have been waiting for 8 days for them to be shipped. When I contacted customer service, they told me that my order had been canceled based on information from the warehouse. However, the website still shows the status as "being prepa...
I ordered from Lacoste’s online store on February 19, 2025, and it’s still marked as "preparing" with no updates at all. I contacted customer service, expecting a resolution or at least some clarity, but they seemed completely unaware of the situation with my order. It's surprising to see a brand wi...
On September 25, I purchased a pair of sweatpants from GAP online, and it showed as in stock. For days, the order status remained “preparing,” so I contacted customer service, and they assured me it was being prepared and would ship soon. However, on October 2, I received a message saying that my or...
I purchased two Nike shoes from Nike's official website for my friend's birthday, but my order remained in the "preparing" stage for an extended period. Suddenly, when the orders were finally dispatched, they were promptly canceled. These two orders were placed separately. When I contacted the call ...
I placed an order from Zara on April 23, and today is May 7—but my order still shows as “being prepared.” This is completely unacceptable. The estimated delivery date has changed twice already, and both times the new delivery date passed without any explanation or resolution. I reached out to custo...
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