5
Andrzej is very satisfied with the result
Resolved

PDFAid Charged Without Consent After Free Trial Use

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Andrzej
November 04, 2025 1:21 pm
73
Andrzej's Thank You Message
“Thanks”

I used PDFAid only once, and the subscription was activated without my consent. I signed up for what I believed was a one-time service or a free trial, but it was automatically converted into a paid subscription without my permission, resulting in an unauthorized charge of €49 to my credit card. I immediately canceled the subscription that was activated without my consent. I request a refund of the improperly charged amount to my credit card. I am attaching the following: confirmation of the unauthorized charge to my credit card and a screenshot showing that the subscription has been canceled.

pdfaid-charged-without-consent-after-free-trial-use-1.jpg
Andrzej
Andrzej
November 08, 2025 3:34 pm

Thanks

January 20, 6:15 pm (2 months after complaint)

Hello, Thank you for your feedback! We understand your concern and take situations like this seriously. All terms are shown during the process, but they can sometimes be missed. Please contact our support team so we can review your case and assist you. Best, David, PDFAid Support

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