On March 8, 2023 at 6:44 AM, someone accessed my account without my knowledge or permission. They played casino games that I am not interested in and zeroed out my balance. I immediately contacted Jokerbet's live support and explained what happened. They told me that I am responsible for the security of my password and account.
This is unacceptable. I am a loyal customer of Jokerbet and I expect better service from a company of your caliber. I would like my balance to be restored. I would also like an apology for the inconvenience I have experienced.
Someone played a casino game from my Jokerbet account without my permission. I did not initiate the game or authorize any such activity. When I reported the issue, support told me they would investigate and resolve it within 24 hours. It’s now been over two days, and nothing has been done. Meanwhil...
I’ve been a regular player on CratosRoyalBet, but now I’ve lost all trust in their platform. While I was actively speaking with live support, my account was accessed and my balance was used without my permission. I didn’t share my login info with anyone, and the timing makes it clear this was not a ...
I deposited money into my Ultrabet account, but when I logged back in half an hour later, my balance was zero. I contacted live support, and after completing the identity verification process, my account was reactivated. However, my money was not refunded. Ultrabet support admitted there was suspic...
On October 16, 2025, I was suddenly logged out of my Supertotobet account during a game, and my balance was reset to zero. I had $308 in my account at the time. When I contacted live support, they told me that a $288 purchase had been made in a different game — but I never entered or played that gam...
I deposited ₺2493 into my Perabet account, but within just two minutes of stepping away for a phone call, my balance disappeared. When I logged back in, I was informed that the amount had been transferred to a poker account and used there. However, I have never played poker and know exactly how it w...