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Jeep Compass Frequent Stalls and Steering Lock

Murat
September 4, 2023 11:33 PM33

We bought our Jeep Compass in May 2022 with great anticipation, but it stalled twice while we were driving, the steering locked, and we narrowly avoided a serious accident due to our reduced speed. The final service was held on June 15th. My wife drives the car but with trepidation and hesitation. I've read similar complaints from other owners, implying that this is a recurring problem. I'll be taking the car to the service center this week in the hopes that this problem will be resolved. This has been a terrifying experience, and it's concerning to see multiple owners dealing with the same problems. Safety should always come first, and I'm hoping that the service center can provide a definitive solution to ensure that our Jeep Compass runs reliably.

September 5, 2023 9:12 AM (9 hours after complaint)

Dear Murat K., The request you shared is very valuable for us to serve you better and understand your needs more effectively. Following the necessary investigations regarding your request, information has been provided to you through the notification numbered 20420116. Thank you for choosing our brand. We are at your service 24/7 as the Customer Care Center for all your needs. We wish you and all your loved ones healthy days. JEEP Customer Care Center

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