I purchased a used Jaguar I-PACE one month ago, and it already broke down due to a battery issue. Since this is a known problem, I ordered a replacement battery, which took 15 days to arrive.
However, shortly after, the vehicle broke down again due to an electrical system failure. Despite the service center previously assuring me there were no issues, they are now claiming the problem is not covered under warranty and are demanding ₺90,000 for repairs. I disputed the charge, and they said they are waiting for approval from Jaguar UK, which could take another 20 days. How can a simple email approval take this long in today’s technology-driven world?
I paid a premium for this vehicle, and now I can’t even drive it. Jaguar, this is unacceptable! Stop making customers feel like test subjects and provide a fast, fair resolution. Has anyone else faced this issue? I demand a solution now!
I purchased a 2020 Jaguar I-Pace with 29,000 km as a second-hand vehicle. After driving it for 10 days, I took it to the service center for a filter maintenance check and a free update. However, just days after the service, the car displayed a hybrid battery error and stopped charging beyond 72%. I...
My 2019 Jaguar I-Pace, which has an 8-year battery warranty, is experiencing a serious battery problem. The battery has failed and is currently at the Borusan authorized service center in Vadi, Istanbul. Upon examination, they determined that three different battery modules were faulty and needed to...
I purchased a 2018 Jaguar I-Pace second-hand on May 5, 2023, and in just three months, it has spent 45 days in service due to repeated mechanical and electrical failures. First, the battery failed, leaving me stranded. Then, an electrical wiring issue required extensive repairs. Now, I’m dealing wi...
Two months ago, I purchased a Jaguar I-Pace from Borusan. Recently, the vehicle displayed a "hybrid battery fault" warning. I took it to the Borusan service center in Mersin Tarsus, but they said they couldn’t repair it there and needed to send it to Ankara. I agreed, but it’s been over a week, and ...
I’ve been using a Jaguar I-Pace electric vehicle for the past nine months, but my experience has been nothing short of a disappointment. Despite sending my car to service five times, the issues remain unresolved. As the manufacturer, Jaguar offered a ₺500,000 discount on the purchase price and requi...
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