Xsolla and Twitch Charged My Card Without Permission — I Demand Refund
On September 30, 2025, seven unauthorized transactions were made from my Enpara checking account, totaling ₺5,311.90. The payments were processed under the names Xsolla Twitch CY and Twitch San Francisco US. The specific transaction amounts were ₺43.90, ₺878, ₺439, ₺878, ₺1,097.50, ₺878, and ₺1,097.50, with transaction IDs 086915, 087411, 433624, 050503, 050897, 412891, and 468462, respectively.
I have no active subscriptions or memberships with these companies, nor do I recognize them. My card and account details were never shared elsewhere. I only became aware of these charges when I received SMS alerts from my bank. Immediately afterward, I contacted Enpara customer service, disputed all unauthorized transactions, and requested a full refund.
I now request that these unauthorized charges be investigated urgently, that my card and banking information be secured, and that the total withdrawn amount be refunded to my account as soon as possible.
