I ordered some shoes on 03/10/2024 using Iyzico and paid with my credit card. I still haven't gotten the shoes, a refund, or even an update about my order. It’s frustrating to be in the dark like this, and I’m stuck here with just my bank payment details as proof. I’d like to either get my money back or have the shoes I ordered delivered. Thanks! Thanks for looking into this! I’m hoping for a good outcome soon. It’s very annoying to feel overlooked as a customer, and I’m looking forward to having a way better experience from now on.
On December 21, 2024, I made a purchase worth ₺4830 on Clinique Türkiye and paid through Iyzico. However, my order is not visible in the "My Orders" section on their website. Despite the payment being immediately deducted from my card, there is no record of my purchase in their system. This lack of...
On 29.12.2025 at around 17:30, I added products to my cart on the Guess Official Online Store to make a purchase and was directed to the iyzico payment screen. Then, on 30.12.2025 at 20:43, I again placed an order and completed my payments through your website and mobile application. I made two sepa...
I am reaching out to share my disappointment with Oysho. I still haven't gotten my refund for a product I sent back on February 26, 2024. Oysho says they processed the refund on March 8, 2024, but I haven't seen any money in my account. I need a reference number from my bank, but Oysho hasn't given...
I recently placed an order through Estée Lauder’s official website and made the payment using Iyzico. While the payment was successfully deducted from my account, no order appears under my account on their site. There is no order number, no confirmation email—absolutely nothing to prove the transact...
I placed an order with Zara on November 29, 2024, paying in full at the time of purchase. Despite the delivery date passing, my items have not been delivered. Instead of resolving the issue, Zara keeps updating the delivery date without providing clear explanations. Customer service has been unhelpf...
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