Dear Apple Support Team, I recently purchased the iPhone 16 Pro Max 1 TB, and I am experiencing a major issue: the NFC feature is not working at all. Despite testing the device with various NFC-enabled systems and thoroughly checking the settings, the problem persists. I have also tried resetting the device and updating the iOS, but these attempts have not resolved the issue. The NFC functionality is essential for my daily activities, including payments, access systems, and data transfers. This issue is causing significant inconvenience as I am unable to use one of the key features of the device. I kindly request that this issue be investigated and resolved as soon as possible. Specifically, I would like one of the following actions to be taken: Repair the device, Replace the device with a new one if it cannot be repaired, Provide a refund if repair or replacement is not possible.
Nothing has been done; I am still waiting.
I bought the iPhone 16 Pro Max expecting premium quality, but from day one, the touchscreen has been extremely unresponsive. Even during basic tasks—especially while playing games—the screen either doesn’t respond at all or lags badly. For a phone at this price point, this is unacceptable. If I had...
I recently purchased the iPhone 16 Pro Max, but I’ve been experiencing consistent touchscreen issues. When using apps, the back arrow often freezes, forcing me to tap it at least four times before it responds. For a device that cost ₺100,000, this kind of malfunction is unacceptable. If this issue ...
On March 15, 2025, I purchased a brand-new iPhone 16 Pro Max. I’ve been an iPhone user for many years, and I bought this device with great excitement, trusting the brand. However, about a week later, I noticed a malfunction. During phone calls, the sensor turns off the screen, but after the call end...
I purchased an iPhone 16 Pro Max directly from the Apple Store with the understanding that the device included advanced artificial intelligence (AI) features, as this was clearly highlighted at the time of sale. However, since the day I received the phone, none of the promised AI capabilities have b...
I purchased an iPhone 16 Pro Max one month ago for nearly ₺100,000, expecting top-tier performance. Previously, I had always used S** devices**, but since Apple products are so highly praised, I decided to give it a try. I now regret my decision—this phone is completely unreliable. In just one mont...
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