I sent my iPhone 13 to Apple for service, and they forwarded it to their repair center. Despite the device having no visible damage, they claimed that the microphone had physical damage. For the internal components to be damaged, the exterior should show signs of impact, such as cracks or dents, but my phone is in pristine condition.
What’s even more frustrating is that upon researching, I found that many iPhone 13 users have reported similar microphone issues. Blaming customers for this problem is unacceptable. I expect Apple to either repair or replace my device under warranty. Apple should take responsibility and ensure customers are not left dissatisfied or inconvenienced by manufacturing defects.
On July 5, 2024, I purchased an iPhone 13, but I quickly noticed an issue with the earphone accessory—my voice does not transmit to the other party during calls. I reported the issue within the first month, and in August, the store where I purchased it sent the phone to Apple for warranty repair thr...
About one month after purchasing my iPhone 13, I began experiencing an issue during speakerphone calls— the other party hears my voice cutting in and out. This has been happening since I first bought the phone and occurs during every single call. So far, I have sent the device to service twice unde...
I’ve been dealing with a persistent issue on my iPhone 15 for the past 5–6 months, and I’m extremely disappointed with Apple’s lack of accountability and support. The problem is clearly software-related, yet Apple Support has failed to resolve it after multiple attempts. I sent the phone to the sam...
I purchased a brand-new iPhone 13 on 29/04/2024, but I’ve been facing a recurring issue with the speaker. During calls, the sound malfunctions, making it impossible to communicate effectively. I took the device to Apple service, where their team acknowledged the problem, yet no resolution has been o...
I purchased an iPhone 14 Plus nine months ago, and within this short time, I’ve had to send it in for repairs three times due to a faulty rear camera. The worst part is that twice, they claimed the camera was repaired, only for me to receive the phone back in the same broken condition. Each time, I ...
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