I purchased an iPhone 14 Plus nine months ago, and within this short time, I’ve had to send it in for repairs three times due to a faulty rear camera. The worst part is that twice, they claimed the camera was repaired, only for me to receive the phone back in the same broken condition. Each time, I promptly returned the phone and reported the issue to customer service, requesting a replacement. Despite my repeated attempts, I received no apology, no replacement, and no proper assistance. This kind of service is unacceptable from such a major company, and I am deeply frustrated that my concerns have been ignored. I expect Apple to address this and provide a permanent solution, as the third repair attempt is currently in progress.
I bought a brand-new iPhone 14 on 13.11.2024, but the device turned out to be defective. They sold me a faulty product. Two days later, I took it to the technical service, where they confirmed with a report that the phone was broken and defective. When I returned to the store for an exchange, they s...
I purchased an iPhone 14 seven months ago, and it has been randomly shutting down and restarting throughout the day, making it completely unusable. I sent it to service three times, and I have all the service reports as proof. However, on the last attempt, the phone was returned with a report statin...
I purchased an iPhone 13, and within just one month, it started having serious issues. The battery drains on its own, the phone won’t make calls or connect to the internet, and it overheats extremely fast. I contacted Apple customer service, but instead of providing real solutions, they just brushe...
I’ve been dealing with a persistent issue on my iPhone 15 for the past 5–6 months, and I’m extremely disappointed with Apple’s lack of accountability and support. The problem is clearly software-related, yet Apple Support has failed to resolve it after multiple attempts. I sent the phone to the sam...
I purchased a brand-new iPhone 13 just a month ago, and now the front camera has completely stopped working. Whenever I try to switch from the rear to the front camera, the screen becomes blurry, freezes, and remains stuck. This is my first time owning an iPhone, and the experience has been nothing...
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