About one month after purchasing my iPhone 13, I began experiencing an issue during speakerphone calls— the other party hears my voice cutting in and out. This has been happening since I first bought the phone and occurs during every single call.
So far, I have sent the device to service twice under warranty. After the first repair, the problem quickly returned. Two days ago, I had to send it in again for the second time, and right now my phone is still at the service center. This situation has caused me significant inconvenience.
Although my device is still under warranty, the fact that the problem is never truly fixed has made me lose trust in the product. While I had the phone in my possession, I could not use the speakerphone at all and was forced to buy and use headphones just to make calls.
At this point, I no longer want another repair attempt—I am requesting a full device replacement. My web tracking receipt number is S0000027192. I expect Apple to resolve this issue permanently and compensate me for the frustration and inconvenience caused.
About a month after they upgraded my iPhone 13, I started experiencing intermittent hearing issues when I was talking on speakerphone. This problem has persisted since the day I got the phone and reoccurs during calls. I took it to warranty service twice before receiving assistance. After the first ...
For over a year, my iPhone 13 Pro has had a persistent issue: whenever I’m on a call using the speaker, the other person can’t hear me clearly because my voice keeps cutting out. I’ve contacted Apple Support multiple times and even visited the store twice to resolve this problem. Despite these effor...
On July 5, 2024, I purchased an iPhone 13, but I quickly noticed an issue with the earphone accessory—my voice does not transmit to the other party during calls. I reported the issue within the first month, and in August, the store where I purchased it sent the phone to Apple for warranty repair thr...
I purchased a brand-new iPhone 13 on 29/04/2024, but I’ve been facing a recurring issue with the speaker. During calls, the sound malfunctions, making it impossible to communicate effectively. I took the device to Apple service, where their team acknowledged the problem, yet no resolution has been o...
I sent my iPhone 13 to Apple for service, and they forwarded it to their repair center. Despite the device having no visible damage, they claimed that the microphone had physical damage. For the internal components to be damaged, the exterior should show signs of impact, such as cracks or dents, but...
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