Unauthorised Force Redebit After Bank Chargeback - PAY - INNERLY.COM
I canceled my Reforge subscription from Innerly on 15 October. After canceling, my bank showed a refund for the previous charge, so I believed the subscription was fully canceled and that I no longer had any outstanding debt or active payments. Around the same period, Innerly repeatedly charged and then refunded my account several times for the same Reforge subscription. There were three refund operations because they kept charging over and over in a short time frame. This repeated charging and refunding created confusion in my bank statement and made it difficult to understand which payments were actually valid, and it caused me unnecessary stress and wasted time while I kept checking and trying to understand my bank movements. Despite these refunds, on 21 October there was again a “REDEBET PAY-INNERLY.COM” debit on my account for Rp 745.670, even though I had already canceled the subscription and expected no further payments to be taken. I had not reactivated or used the subscription after the cancellation. I request that this last charge of Rp 745.670 on 21 October be fully refunded to my account, and that any other repeated charges related to the Reforge subscription around this period be checked and refunded if they were taken in error. I also ask you to confirm that my Reforge subscription with Innerly is completely canceled and that no further debits will be made from my account in the future.
Support innerly have been reach out and 5-10 business days ahead from today processing to refund my redebet. Let's see
