I paid for an IQ test on Innerly but got charged again later, what should I do?

Innerly often enrolls users into an automatic subscription after the initial test, which can lead to unexpected repeat charges if the cancellation step is missed.

These renewals usually continue until you manually stop the subscription from your account or through support.

First, log into your Innerly account and cancel the subscription immediately, or contact their support team to request cancellation and confirmation. This step is essential to prevent any further charges from continuing.

Then, reach out to their support and clearly request a refund, explaining that the recurring billing was not clearly communicated.

If they do not respond or refuse, file a complaint on Xolvie to seek a resolution.