Innerly charged me after a test, how can I cancel and get my money back?

If Innerly charged you after a test,

Cancel immediately to stop charges;

• Go to:
– Log in: https://tryinnerly.com

– Account → Subscription → Cancel
– Or email [email protected]

• Important:
– Charges are usually from an active subscription after a test/trial
– Many users get billed due to auto-renew or trial conversion

Check where you subscribed;

• Verify:
– Website, App Store, Google Play, or PayPal
– Cancel from the SAME platform

• Why:
– Wrong platform = charges continue

Gather strong evidence;

• Collect:
– Bank statement (charge)
– Screenshot of test/payment page
– Proof no clear consent

• Why:
– Needed for refund or dispute

Request refund;

• Email:
– [email protected]

• Write:
– “I was charged after a test without clear consent. Cancel and refund.”

• Attach:
– Payment proof + screenshots

If they don’t respond;

Escalate the matter by submitting a complaint on Xolvie to seek wider attention.