I used Innerly once but keep seeing charges on my card, what steps fix this?

Innerly charges usually continue because you were enrolled in a recurring subscription after using the service once, often through a trial or small initial payment that auto-renews.

First, log into your Innerly (tryinnerly) account and cancel the subscription from the billing or subscription section, or email their support to request cancellation.

Make sure you receive a confirmation email, because cancellation only stops future charges, not past ones.

Next, request a refund directly from their support and clearly explain that you did not intend to subscribe or were not aware of recurring billing.

Keep screenshots of your payments and any messages, as this helps strengthen your case.

If charges continue or they don’t respond, consider filing a complaint on Xolvie for added leverage.