Innerly says I signed up for a subscription, how can I prove I didn’t?

If Innerly claims you signed up for a subscription,

Focus on proving lack of clear consent;

• Gather key evidence;

– Collect:
– Bank statement (charges)
– Screenshot of the test/payment page
– No checkbox / unclear subscription notice
– No confirmation email received

Check consent details;

• Look for:
– Was there a clear “I agree to subscription” checkbox?
– Were terms visible before payment?

• Important:
– Hidden or pre-checked consent can support your case

Request proof from Innerly;

• Email:
– [email protected]

• Write:
– “Provide proof of my explicit consent to subscription (timestamp, IP, checkbox record).”

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.