On October 7, 2025, I purchased an Infinix Note 50 from the Vatan Bilgisayar store in Marmaris, Muğla. Since the very first day, the NFC card-reading feature has not worked at all. I tried multiple times using different bank and contactless cards, but I keep receiving the message “Your card could not be read, please try another card,” and the phone fails to read any card.
When I reported this issue to Vatan Bilgisayar, I was told that Infinix allegedly “does not work with banks,” and therefore they offered no assistance or solution. Despite having the invoice, warranty, original box, and the additional insurance I purchased for $162, my issue has not been resolved. I paid a total of $809 for this device.
Since the NFC feature has never worked from the moment I bought it, I am requesting a replacement device. I urgently ask that this issue be resolved and my grievance addressed.
I purchased an Infinix Smart 9 phone one month ago from the Vatan Bilgisayar store in Istanbul for $235. The device had no issues when I first bought it, but as of yesterday, it has stopped charging completely. I tried multiple chargers and cables, but the problem persists. I took the phone back to...
Since the very first day of using my Oppo Reno5 Lite smartphone, the NFC feature has never worked. I have tried enabling NFC multiple times and tested it with different cards and applications, but the phone consistently fails to read anything. The issue occurs every time without exception, making th...
I bought an Infinix Note 50 two months ago as a brand-new device, and I am extremely dissatisfied with it. Since the day I purchased it, the phone has constantly frozen, lagged, and had network issues. At times, the signal disappears completely, and this problem is clearly caused by the device itsel...
I purchased a NOTE50 mobile phone from Vatan Bilgisayar on May 10, 2024. Shortly after I started using it, the other party on calls would sometimes say they couldn't hear my voice. Initially, I thought it was a network issue, but it wasn’t. "Vatan Computer" advised me to take the phone to the KVK se...
I bought the Infinix Note 12 phone about 3 months ago from Vatan, hoping to have a great experience with it. But in this short time, I've had a bunch of issues with it, so I had to send it in for repairs twice. I've been having some problems with my phone lately. It keeps freezing and lagging, and e...
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