I purchased an Infinix Smart 9 phone one month ago from the Vatan Bilgisayar store in Istanbul for $235. The device had no issues when I first bought it, but as of yesterday, it has stopped charging completely. I tried multiple chargers and cables, but the problem persists.
I took the phone back to the store, and they tested it as well, but the device still would not charge. Even though the product has a 2-year warranty, the store staff told me that if it is sent in for warranty service, I would have to wait 21 days. Since I work, it is not possible for me to be without a phone for that long. I also contacted Infinix customer service, but they only directed me to a website and an email address, without offering any real solution.
Mağduriyetimin giderilmesi için telefonumun daha kısa sürede tamir edilmesini veya ücret iadesi yapılmasını talep ediyorum. Çalışan biri olarak 21 gün telefonsuz kalmak benim için ciddi bir sorun. Konuyla ilgili acil destek bekliyorum.
On October 7, 2025, I purchased an Infinix Note 50 from the Vatan Bilgisayar store in Marmaris, Muğla. Since the very first day, the NFC card-reading feature has not worked at all. I tried multiple times using different bank and contactless cards, but I keep receiving the message “Your card could no...
Just a week ago, I purchased a brand-new Samsung S25 smartphone from the Vatan store in Eskişehir, paying around ₺50,000. From the very first day of use, I’ve been dealing with two major issues that make the phone nearly unusable. The first is battery life. Even with a full charge, the device lasts...
I bought the Infinix Note 12 phone about 3 months ago from Vatan, hoping to have a great experience with it. But in this short time, I've had a bunch of issues with it, so I had to send it in for repairs twice. I've been having some problems with my phone lately. It keeps freezing and lagging, and e...
On October 20, 2023, I made the purchase from Vatan Bilgisayar of a white iPhone 12 with 128 GB of storage space. Since October 23 I've been having issues with my phone battery. It will be fully charged at 8 in the morning, but by early afternoon it will only have 1-2% of its charge left. I called t...
I purchased a Samsung S21 FE 2nd Generation smartphone from Vatan Bilgisayar. The device is brand new, with an invoice date of April 4, 2025, and it has only been used for two weeks. Despite being a new device, I am facing serious issues. The battery drains extremely quickly, even with minimal use....
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