Infinix Smart 9 Phone Stopped Charging After 1 Month

I purchased an Infinix Smart 9 phone one month ago from the Vatan Bilgisayar store in Istanbul for $235. The device had no issues when I first bought it, but as of yesterday, it has stopped charging completely. I tried multiple chargers and cables, but the problem persists.

I took the phone back to the store, and they tested it as well, but the device still would not charge. Even though the product has a 2-year warranty, the store staff told me that if it is sent in for warranty service, I would have to wait 21 days. Since I work, it is not possible for me to be without a phone for that long. I also contacted Infinix customer service, but they only directed me to a website and an email address, without offering any real solution.

Mağduriyetimin giderilmesi için telefonumun daha kısa sürede tamir edilmesini veya ücret iadesi yapılmasını talep ediyorum. Çalışan biri olarak 21 gün telefonsuz kalmak benim için ciddi bir sorun. Konuyla ilgili acil destek bekliyorum.