Money Deducted From My Account But I Have Not Received It

I have an account in the Post Office Pulwama branch and another account in Jammu and Kashmir Bank at Chararipora, Budgam. On 07 August 2026, an amount of ₹1,00,000 was transferred from my Post Office account to my Jammu and Kashmir Bank account, but the money has still not been credited to my J&K Bank account. When I visited the Jammu and Kashmir Bank Chararipora branch, they told me that no money had been delivered to this account. However, my Post Office passbook clearly shows that the amount has been debited from my savings account on that date. Because of this issue, a large sum of my money is currently stuck and I am extremely worried. I request both the Post Office Pulwama branch and Jammu and Kashmir Bank Chararipora branch to urgently trace this transaction and ensure that the full amount of ₹1,00,000 is either immediately credited to my Jammu and Kashmir Bank account or, if that is not possible, returned to my Post Office account, along with a written clarification of where the delay or error occurred. I kindly ask for this matter to be resolved as soon as possible so that I am not caused any further financial or mental stress due to this missing amount.