My child was denied entry to the Smaland play area at the IKEA Ankara Mamak branch on February 25, 2024, around 7:01 PM. Even though my child is 6 years old, they were not allowed in because the employees refused, which was very upsetting. Initially, I was not satisfied with this procedure. It was a frustrating scenario for a child who just wanted to have fun in the IKEA play area. I have no intention of returning.
On 26.07.2025, we entered the IKEA Antalya store. We toured the first floor and then went up to the second. My 6-year-old son had a mini scooter with him. A female security guard inside the store (I couldn’t see her badge and she didn’t give her name) told us that riding a scooter inside was not all...
I purchased a Pax wardrobe from the IKEA Bayrampaşa store and had to return a component of it. I was informed that I could visit the store to process the return, as the item was originally purchased in-store. We completed the transportation form for the return and made the payment for transportation...
On June 19, 2024, I went to the IKEA Ankara Store and bought the parts I needed for a Pax wardrobe. I made the payment at the checkout using the order document they gave me in the store. I made arrangements for a few of the products to be sent to Konya. After a few days, the Ankara store reached out...
Ikea organized a children's event for April 23rd, which I attended on April 22nd with my disabled child. Other kids got balloons, but my kid had to wait. Face painting was available, and balloons were on the table. I asked if my child could have a balloon, but they refused, despite my child's cries....
I went to the Ikea website and saw a product that was available at the Bayrampaşa store. I went to the store, excited to buy it, only to be told they didn't have it. They later said they had it but couldn't get it down for me. After a while, G** expressed interest and said she could ship the item th...
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