On 10.05.2026 at around 22:30, I bought a hamburger from the Burger King branch in Rings AVM. When I got to my car and continued on my way, I realized that the hamburger was served cold. Since I had already left the store and was in traffic, I could not go back and report the situation to the staff. I am not demanding a refund or any material compensation; I just want it to be known that a product was served in this way so that more attention is paid to the temperature and service quality of the products in the future.
I am writing this complaint regarding an issue I experienced with an order I placed at the Burger King location in Perlavista Mall on March 26, 2026, at around 8:10 PM. All of the items I received were cold. As soon as I noticed this, I requested a replacement and asked for the food to be prepared a...
On September 28, 2025, around 20:00, I placed an order for a Steakhouse menu at the Burger King store in Avenue Mall. My order was changed twice, but both times the product was served undercooked. As a result, I was left hungry, and despite waiting twice, I still could not receive a properly cooked ...
I placed an order from Burger King on 10.06.2025 at 9:30 PM. My order was delivered late, well past the estimated delivery time. When it finally arrived, the food was completely burnt—blackened like charcoal—with a terrible smell, making it absolutely inedible. The fries were burnt, and the burger p...
On December 15, 2025, at around 4:37 PM, I purchased a Large Value King Burger Meal (chicken burger) from the Burger King branch at İzmir Mavibahçe Mall. After taking a bite of the chicken burger, I noticed that the meat was extremely tough and rubbery. When I looked inside, I clearly saw that the c...
On 10.09.2025, I had a highly disappointing experience at Burger King Ceylan AVM branch. The hamburger I ordered contained wilted and spoiled lettuce, and the fries were soft and pale in color. Although I was contacted by phone after submitting my complaint, no solution was provided to me. Later, wh...
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