The ethernet port on my HP Victus 16 laptop, which was working flawlessly just three months ago, has unexpectedly ceased to function. I’ve been seeking proper service, but the experience has been far from seamless. The website suggests that customers should call ahead before visiting a service center, but there is no service number provided for the HP Metrocity location at all. I’ve looked everywhere online, reached out to others, and yet, I’m still coming up empty. It’s really frustrating to encounter such limited support options from a brand like HP. I would appreciate it if someone from HP could contact me regarding this complaint, as I have been unable to reach out otherwise. I would appreciate a prompt solution to this matter.
The return process of my HP Victus 16 laptop has been ongoing for 3 weeks, but the return forms have still not been sent and I have not received proper updates. For the past 2 weeks, we have only been waiting for the forms, but each time we contact you, we are being ignored. My device with service n...
I purchased an HP Victus 16 gaming laptop in December 2023, and at the beginning of 2025, it started experiencing a screen blackout issue. While playing games, the screen goes black and stays that way for a while; when it eventually comes back, if I don’t close the game, the same issue keeps repeati...
I started experiencing hardware issues with my HP Victus Gaming Laptop 16-r0013-NT just one day ago, including problems with the screen, keyboard, and motherboard. The issue first appeared while the laptop was running, when the screen began flickering on and off. I contacted the authorized service c...
I want to share my experience with my HP Victus 16-r0028nt (7P6L2EA) laptop, which I have had for just a year. Even though it's quite new, it won't charge while it's powered on, which restricts its usability to when it's switched off. This problem has significantly hindered my ability to utilise the...
My HP Victus gaming laptop has suffered from both performance and charging issues. Despite HP's 6-month replacement and return window, I've been unable to use it, and they've only performed component replacements. It's extremely frustrating that my gaming laptop, despite having top-tier specs like a...
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