4
Resolved

Dramatic Decline in HP Speaker Quality, Sound Performance Bizarre

Samet
July 13, 2023 8:43 PM32
Samet's Thank You Message
They are very attentive, thank you.

The speaker's sound has deteriorated significantly over the last two months. When I first bought it, the audio quality was excellent, with deep bass and crystal-clear treble. However, it now resembles a cheap, low-quality speaker that one might find in a local market for 10 liras. Idid everything to fix it, at least whatever I could do, verified that the drivers are up to date, that there are no visible damages to my PC, and that there is no dust accumulation on the speaker. Despite these safeguards, the sound quality remains unsatisfactory. This abrupt and dramatic drop in sound performance is completely improper. I expected the speaker to keep producing high-quality audio for an extended period of time. However, the speaker's current state does not meet the standards promised at the time of purchase. I respectfully request that this problem be resolved as soon as possible. a replacement would be better tahn a fix because we all know that it never works. 

July 14, 2023 12:39 PM (15 hours after complaint)

Dear Sir/Madam, We would like to provide you with some information regarding the complaint our customer, Samet Erdem T., has written on your site. Following the publication of his post on your site, our Customer Relations Officer has contacted Samet Erdem T. and provided information on the matter. We present the issue for your information and wish you good work. Sincerely, HP Turkey Corporate Products Customer Relations

Samet
Samet
July 16, 2023 9:06 PM

They are very attentive, thank you.

Comments

Similar Complaints

1

No Warranty Exchange for My Broken HP Victus Laptop

Muhammed
December 30, 2023 4:06 PM53

Hello, my #HP #Victus laptop, purchased in July, has multiple issues with its components, rendering it unusable. I could...

HP 250 G9 723P4EA i7-1255U Notebook Repair Takes Too Long

Nazım
November 2, 2023 4:02 PM53

Toward the end of 2023, I purchased an HP 250 G9 723P4EA i7-1255U Notebook computer. However, I did not begin using it u...

HP Smart Tank 580 590 Gives Me Half Printed Pages

Derya
September 26, 2025 1:47 PM41

I purchased the HP Smart Tank 580-590 printer about a year ago and have been using it in Izmir. Since the day I bought i...