Apple Account Charged $20 for Hotspot Shield Without Authorization

February 28, 2025 9:27 AM8

I am registered with my Apple account under the email address ib**@gmail.com**. On my most recent transaction made using the card linked to my account (card ending in 1026*), an unauthorized charge was made from my Apple account on February 28, 2025, at 4:00 AM. I would like to submit a complaint regarding this transaction.

The details of the transaction are as follows:

Date and Time: February 28, 2025
Charged Amount: approximately $20 USD
Transaction Description: Hotspot Shield: Best VPN

I did not give any approval, instruction, or consent for this transaction. I am concerned that there may be a security vulnerability in my account, and I want this issue to be resolved immediately.

Actions I Am Requesting:

A full refund of the charged amount to my account

A detailed review of all transactions made on my account

Enhanced security measures to prevent similar incidents in the future

I kindly request a prompt response regarding this matter. I look forward to your assistance.

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