Hotspot Shield auto-renewals aren’t canceling — How can I cancel recurring payments?

If Hotspot Shield auto-renewals aren’t canceling and you want to stop recurring payments fast;

Cancel in the correct place;

• Apple (iOS):
– Settings → Apple ID → Subscriptions → Hotspot Shield → Cancel
• Google Play (Android):
– Google Play → Payments & subscriptions → Subscriptions → Cancel
• Hotspot Shield website:
– Log in → Billing / Subscription → Cancel

If auto-renewal keeps coming back;

• Try canceling from a desktop browser
• Make sure you’re logged into the same Apple/Google account used for payment
• Clear cache and retry if using the website

Contact Hotspot Shield Support;

• State that auto-renewal is not stopping despite cancellation
• Provide:
– Account email
– Platform (iOS / Android / Web)
– Screenshots showing cancellation
– Dates of unwanted charges

Ask them to;

• Disable auto-renewal on their backend
• Confirm cancellation in writing
• Refund any post-cancellation charges

If charges continue;

• Dispute the transaction with your bank/card issuer as a canceled recurring charge
• Attach cancellation proof

If nothing works, consider posting a complaint on Xolvie to push for resolution.