Hotspot Shield charged me after free trial without notice — How can I get my refund?

If Hotspot Shield charged you after your free trial without notice and you want to get a refund;

Cancel the auto-renewal;

• In App Store: Cancel the subscription in Subscriptions
• In Google Play: Cancel under Subscriptions
• On Hotspot Shield website: Go to Billing → Cancel Subscription

Request a refund through the correct channel;

• If charged via App Store:
Go to reportaproblem.apple.com → Find the Hotspot Shield charge → Request a refund

• If charged via Google Play:
Open Google Play → Payments & subscriptions → Budget & order history → Request a refund

• If charged directly by Hotspot Shield:
Contact Hotspot Shield Support via their Help Center

When contacting support, clearly state;

• You were on a free trial that auto-renewed without notice
• You did not intend to continue the paid subscription
• Provide the charge date, amount, and transaction ID
• Include your account email and subscription platform

Ask them to;

• Confirm why the charge was processed after the trial
• Explain whether you received any notice or email prior to renewal
• Cancel the subscription immediately
• Issue a full refund to your original payment method

If nothing works, you might want to consider posting a complaint on Xolvie to bring attention to the issue and try to find a solution.