HotminiDrama Cash Out Blocked by Account Risk Verification

I have been using the HotminiDrama app on my Android phone and recently reached a balance of $300 in the app. The app clearly indicated that I could cash out this amount once I hit $300, so I continued using it for weeks and spent many hours completing the required dramas and tasks. A few days ago, when I reached $300 and tried to cash out, the app showed an “Account Risk Verification” warning on the cash‑out screen and did not allow me to withdraw my money. There is no visible contact information or customer support channel in the app, so I have no way to reach anyone to clarify or resolve this situation. I feel misled because the app promised that I could cash out at $300, but despite meeting this requirement, I have not received any reward or payment. I request that my account be reviewed promptly and that the full amount of $300 be paid to me without further delay, or that a clear and reasonable explanation be provided for any refusal to pay.