Dear Microsoft Team,
My name is Mehmet Ş****, and I am currently experiencing issues accessing my email account, s***********@hotmail.com.
When I try to log in, the verification code is sent to my old phone number (053******39), which is no longer active, preventing me from accessing my account. I have filled out the account recovery form multiple times but have repeatedly received responses stating that the information provided is insufficient.
This issue is quite important to me, and I need your assistance to resolve it. Below are my contact details:
Full Name: Mehmet Ş****
Old Phone Number: 0531*****39
New Phone Number: 0505***5301
Please take the necessary steps to restore access to my account. I appreciate your help in this matter.
Best regards,
Mehmet Ş****
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