Since the beginning of 2025, I have been unable to access my Hotmail account (Er********@hotmail.com). When I try to reset my password, the system asks me to receive a verification code via my phone number, but I get the message: “this verification method is not working, try another method.”
I also noticed that an alternative recovery email (b******@gmail.com) has been added without my permission, and this address does not belong to me. This clearly shows that changes were made to my account without my authorization.
All my bank account details, online memberships, and personal information are linked to this email. I urgently request my account to be restored and my data to be secured. Even when I try to reset my password with my own login details, I am asked for two verification codes, which makes it impossible to log in.
I already reported the issue to Microsoft but have not received any response. In addition, I have not been notified of any suspicious activity, unknown device login, or security alert related to my account.
I demand an immediate solution to recover my account and ensure my information is protected.
For about a month, I’ve been unable to access my Hotmail account (s*************@hotmail.com)**. Even though I’m entering the correct password, the system does not accept it. When I try to use the “Reset password” option, the verification code is never sent to my registered and current phone number...
I haven’t been able to access my Hotmail account (m****@hotmail.com)** for about five months. Even though I’m entering the correct password, the verification code is being sent to an old phone number that I no longer use. There is no recovery email or backup contact linked to the account. I’ve foll...
I forgot the password to my Hotmail account (c**********@hotmail.com) and have since changed my registered phone number. Despite multiple attempts to recover my account, I am unable to proceed as I cannot receive the verification code. This account is connected to several critical applications, and ...
I cannot log in to my Hotmail account, which I have used for years, because it keeps sending a verification code to my old phone number, even though I remember the password. Despite filling out the recovery form correctly multiple times, I have not received any positive response from the Microsoft t...
Microsoft has blocked access to my Hotmail account after I mistakenly entered the wrong password. Now, I’m unable to recover my account despite filling out multiple account recovery forms. The security measures are excessive, and there’s been no response to my requests for assistance. My old email a...
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