I booked a rental car through Skyscanner, which redirected me to Holiday Autos to complete my reservation (TR165964470). However, the Ziraat Filo rental company canceled my booking, meaning I was unable to pick up the car at all. Despite this, Holiday Autos is demanding a ₺4,276 cancellation fee for a service that was never provided.
I refuse to pay for a rental I never used and demand a refund of ₺1,895.52, which was wrongfully charged. I have reached out to customer service, but they have failed to assist in resolving the issue.
Holiday Autos, I expect a full refund! Why should customers be penalized for a cancellation caused by the rental company? Has anyone else experienced this? I will escalate this further if necessary!
I booked a rental car through Holiday Autos with Ziraat Filo (Reservation Reference: TR142946590). When I arrived at Sabiha Gökçen Airport, I was informed that my credit score was too low, and therefore, the car would not be released to me. Ziraat Filo canceled my reservation on the spot and told me...
I booked a rental car through HolidayAutos.com for June 16-21, 2024, with Ziraat Filo as the supplier. However, when I arrived to pick up the car, Ziraat Filo refused to provide the vehicle, claiming that my Findeks score was too low—something I had no way of knowing in advance. Since I was denied ...
I booked a rental car through Holiday Autos via Skyscanner, but the experience has been a complete nightmare. When I needed assistance, I couldn’t reach a single customer service representative—there is no clear contact option, and their support is completely lacking. Since this is an international...
I booked a rental car through Holiday Autos, but when I arrived at Carwiz, they refused to give me the car, claiming that my Findeks credit score was not sufficient. Since Carwiz denied the rental, they told me I should request a refund from Holiday Autos. I immediately contacted Holiday Autos via ...
I rented a car from Carwiz for just 2 days and paid a ₺350 deposit at the time of pickup. It's now been over two months and I still haven’t received my refund. This is absolutely unacceptable. I’ve tried calling them multiple times—no one answers. Their so-called customer service is just an automate...