On September 20, 2025, I ordered a Hermés-style ring from The Pheia website. The product description stated that it was made of 925 sterling silver (Order No: 13790). The item was delivered to me on September 23, 2025. However, the ring does not have a silver stamp, and instead, the inside of the ring is engraved with “Hermes Au 750”. Since the ring is not 18K gold, this engraving is highly misleading and incorrect.
I never used the product and immediately attempted to return it. I sent two emails to the site, but I have not received any response. The website has no phone number, and communication is only available via email—yet returns are not being accepted. I paid ₺2,097 for the product by credit card, and the invoice was sent to me by email.
The item I received does not match the product description and contains deceptive information. I am requesting a full refund and expect this issue to be resolved promptly.
On May 27, 2025, around 6:00 p.m., I purchased a pair of Hermès sandals for ₺30,800 from the Hermès Nişantaşı boutique. During my vacation on June 5, 2025, after wearing them for just two hours, I noticed wrinkling on the leather of one sandal, as shown in the attached photos. I immediately reported...
On October 6, 2025, I ordered a pair of women’s pants in dark charcoal gray (Ref. 5924/309/898) from Lefties.com.tr, paying by credit card. My order number is 900564191. The item was shipped via Birgünkargoda (tracking no: 4740649318), but even though my delivery address is within the designated ser...
I placed an order from the website Kate Spade on 27.10.2025 with the numbers #44b638-200 and #1161761592583995780, and the products were supposed to be delivered to Istanbul, Kadıköy. However, despite the time that has passed, my products have still not been delivered. I contacted Kate Spade Türkiye...
I placed an order on the COS website, and it has been a week, yet my items haven’t been shipped. This seemed unusual, so I decided to research the site, only to find multiple reports claiming it’s a fake website. To make matters worse, my payment was charged in USD, and I lost around ₺3000. Now, I ...
I bought something from Kate Spade Turkey on January 18, 2024. The prices of the products were shown in Turkish Lira, and the total amount of my order came to ₺1,564. I got an extra discount when I checked out, which brought down the total cost of my order to ₺1,486. But they ended up charging my ca...
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